Terms of service

Terms of Service

Last updated: 5 October 2026

Welcome to Nurish Nutrition. These Terms of Service govern your use of the Nurish Nutrition website and your purchase of products from us.

By accessing or using our website, or placing an order with us, you agree to these Terms of Service. If you do not agree with these terms, please do not use our website or purchase our products.

1. About Nurish

Nurish Nutrition is a South African nutrition and supplement brand.

In these Terms, “Nurish”, “we”, “us” or “our” refers to Nurish Nutrition, and “you” or “your” refers to the person using our website or purchasing our products.

2. Use of Our Website

You may use our website for lawful purposes only.

You agree not to:

  • Use the website for any unlawful or fraudulent purpose;

  • Attempt to gain unauthorized access to our website, systems or accounts;

  • Interfere with the operation or security of the website;

  • Copy, reproduce, distribute or commercially exploit our website content without our written permission;

  • Provide false, misleading or fraudulent information when placing an order.

We reserve the right to restrict or terminate access to the website where we reasonably believe that these Terms have been breached.

3. Products and Product Information

We make reasonable efforts to ensure that product descriptions, images, ingredients, nutritional information, pricing and other information displayed on our website are accurate and up to date.

However, product packaging, colours and appearance may vary slightly from images displayed on the website.

We reserve the right to update product information, formulations, packaging or availability where reasonably necessary.

Supplement Information

Nurish products are dietary supplements intended to complement a healthy lifestyle. They are not intended to diagnose, treat, cure or prevent any disease or medical condition.

You should read the product label and directions before use.

If you are pregnant or breastfeeding, have an existing medical condition, take medication, have a sensitivity to caffeine or other ingredients, or are otherwise unsure whether a product is suitable for you, consult an appropriate healthcare professional before use.

Our products should be used only as directed on the product packaging.

Do not exceed the recommended serving unless specifically instructed by an appropriate healthcare professional.

4. Age Requirements

You must be at least 18 years old to purchase products from our website.

By placing an order, you confirm that you are 18 years of age or older.

5. Pricing

All prices displayed on our website are stated in South African Rand (ZAR) unless otherwise indicated.

We reserve the right to change prices at any time. Price changes will not affect an order that has already been accepted and paid for, except where required by law.

We make reasonable efforts to ensure that prices displayed on the website are accurate. If an obvious pricing error occurs, we reserve the right to correct the error and, where appropriate, cancel the affected order and refund any amount paid.

6. Orders

When you place an order through our website, you are making an offer to purchase the products selected by you.

An order is not considered accepted until we have received payment and confirmed the order.

We reserve the right to refuse or cancel an order where reasonably necessary, including where:

  • A product is unavailable;

  • There is an obvious pricing or product description error;

  • We suspect fraudulent or unauthorized activity;

  • We are unable to fulfil the order;

  • The order would result in a breach of these Terms or applicable law.

If we cancel an order after payment has been received, we will refund the applicable amount paid for the cancelled order.

7. Payment

Payments are processed through the payment methods made available on our website.

You agree to provide accurate and complete payment and billing information.

We do not knowingly store complete payment card details on our own systems where payment processing is handled by a third-party payment provider.

Payment transactions may be subject to the terms and privacy policies of the applicable payment provider.

8. Shipping and Delivery

We deliver orders to addresses within the delivery areas made available at checkout.

Delivery times provided on our website are estimates and may vary due to courier delays, public holidays, incorrect delivery information, weather, unforeseen events or circumstances outside our reasonable control.

You are responsible for providing an accurate delivery address and contact information.

Once an order has been dispatched, tracking information may be provided where available.

If a delivery cannot be completed because incorrect or incomplete information was provided by you, additional delivery charges may apply.

9. Returns, Refunds and Exchanges

We want you to be satisfied with your purchase.

Returns, refunds and exchanges will be handled in accordance with applicable South African consumer protection laws, including the Consumer Protection Act 68 of 2008, where applicable.

Because our products are consumable supplements, opened or used products may not be eligible for return unless required by law or where the product is defective, damaged, incorrectly supplied or otherwise qualifies for a remedy under applicable law.

If you receive a product that is damaged, defective or incorrect, please contact us as soon as reasonably possible with your order details and, where appropriate, photographs of the product and packaging.

We will assess the issue and provide an appropriate remedy where required.

Nothing in these Terms limits or excludes any consumer rights that cannot lawfully be limited or excluded.

10. Promotions and Discount Codes

From time to time, we may offer promotional codes, discounts or special offers.

Unless otherwise stated:

  • Promotional codes cannot be exchanged for cash;

  • Only one promotional code may be used per order;

  • Promotional codes may have expiry dates or other conditions;

  • We reserve the right to withdraw or amend promotions where permitted by law.

Specific promotional terms displayed at the time of an offer will apply to that promotion.

11. Intellectual Property

All content on the Nurish website, including our logos, branding, product images, photographs, graphics, text, designs, videos and other materials, is owned by or licensed to Nurish Nutrition unless otherwise stated.

You may view and use the website for your personal, non-commercial purposes.

You may not reproduce, modify, distribute, sell, publish or commercially exploit our intellectual property without our prior written permission.

12. User Content

If you submit reviews, photographs, comments, testimonials or other content to us, you confirm that you have the right to provide that content.

By submitting content to us, you grant Nurish permission to use, reproduce, display and publish that content for marketing and promotional purposes, subject to applicable law.

We reserve the right to remove content that is unlawful, offensive, misleading, fraudulent or otherwise inappropriate.

13. Third-Party Services and Links

Our website may use or link to third-party services, including payment providers, courier services, analytics providers and other service providers.

We are not responsible for the content, availability, security or practices of third-party websites or services.

Your use of third-party services may be subject to their own terms and policies.

14. Website Availability

We aim to keep our website available and functioning properly, but we do not guarantee that the website will always be available, uninterrupted or error-free.

We may temporarily suspend or modify the website for maintenance, updates, security reasons or other operational purposes.

15. Limitation of Liability

To the extent permitted by applicable law, Nurish will not be liable for indirect, incidental or consequential losses arising from your use of the website or products.

Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by law.

Nothing in these Terms limits any rights or remedies available to consumers under applicable South African consumer protection legislation.

16. Indemnity

To the extent permitted by law, you agree to indemnify Nurish against claims, losses, damages and reasonable costs arising from your unlawful use of the website, your breach of these Terms, or your violation of the rights of another person.

17. Privacy and Personal Information

We may collect and process personal information when you use our website or place an order.

We handle personal information in accordance with applicable privacy and data protection laws, including the Protection of Personal Information Act 4 of 2013 (POPIA).

For more information about how we collect, use and protect your personal information, please refer to our Privacy Policy.

18. Changes to These Terms

We may update these Terms from time to time.

The updated version will be posted on our website with the applicable “Last updated” date.

Your continued use of our website after changes are posted constitutes acceptance of the updated Terms, to the extent permitted by law.

19. Governing Law

These Terms are governed by the laws of the Republic of South Africa.

Any dispute arising from these Terms will be subject to the jurisdiction of the applicable courts of South Africa, subject to any mandatory consumer rights or dispute-resolution mechanisms available under South African law.

20. Contact Us

If you have any questions regarding these Terms of Service, your order or our products, please contact us through the contact details provided on our website.

Nurish Nutrition

Website: nurishnu.com

By using the Nurish website or placing an order, you acknowledge that you have read and understood these Terms of Service and agree to be bound by them.